Retail automation in The Dubai Mall.
Live since June 2026. A single-aisle robotic unit at the back of a store, serving shoppers in a regulated category during opening hours. About 1,200 products, each one presented at the counter.
What made it hard.
No room for a stockroom
The space would not take conventional storage. Everything had to sit in one aisle.
Stock nobody could see
Counting by hand left gaps between what was on the shelf and what the system said.
A reason to stop
In a mall the unit has to draw people in before it can serve them.
Live, with customers.
- from request to presentation
- 16 s
- products in a single aisle
- ~1,200
- of items logged to sale
- 100%
- live since
- June2026